FAQs

Business Set-up

  • For permitted activities at DHCC, please visit the How to Setup a Business in DHCC page
  • Business can also operate in general categories that include: Service Provider, Consultancy, Regional Head Quarters, Hotels and Leisure Services and Property Management Services. 
  • Dubai Technology & Media Free Zone Authority (DTMFZA) is responsible for the establishment and registration of companies in Dubai Healthcare City. Prospective investors who wish to set up a business in Dubai Healthcare City should contact the DHCC sales team on +971 800 43584. The sales representative will be responsible for communicating the process and acting as your primary point of contact to support you through the registration steps.
  • There are eight easy steps to setting up your Free zone Limited Liability Company (FZ-LLC) and only seven steps if establishing a Branch Company. These steps are explained in detail in the business set-up guide for Dubai Healthcare City.
  • For more information, please visit the set-up process page

No, Dubai Technology and Media Free Zone Authority offers the following commercial license options in Dubai Healthcare City.

Click here for a list of permitted activities at DHCC .

  • Johnson & Johnson, Merck Serono, Sanofi Aventis, Novo Nordisk, Moorfields Eye Hospital, Maghrebi Eye Hospital, AstraZeneca and Eli Lilly are just some of the global Healthcare Providers and Pharmaceutical companies that serve the Middle East and beyond from offices in DHCC.
  • For a full list, please see our directory

Companies operating in a Free Zone enjoy several benefits including:

  • 100% foreign ownership
  • Full repatriation of profits and capital
  • Guaranteed 50-year exemption from personal, income and corporate taxes
  • Exemption from customs duty for goods and services

FZ-LLCs incorporated in Dubai Healthcare City are required to have minimum paid up capital of AED 300,000 for Clinics and AED 50,000 for Commercial Office. Branch establishments have no minimum capital requirements.

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Employees and Visa

All categories of visas are processed through Government Services Operations, which acts as an interface between companies in Dubai Healthcare City and the various departments and ministries in Dubai. An employment visa is valid for a period of three years. Please visit the GSO website for more information.

A company can sponsor one employee per 80 sq. ft. of space leased; this is aimed at ensuring the safety and a proper working environment for knowledge workers. We also accommodate specific industry requirements like employing people for multiple shifts for 24x7 operations.

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Facilities & Services

Yes, we facilitate opportunities for business interaction and networking.

Dubai Healthcare City offers state-of-the-art offices and shared facilities to fully support businesses and the community at large. Businesses can choose from any of the below products according to their requirement:

  • Clinics
  • Commercial offices
  • Executive Office
  • Executive Desk
  • Retail
  • Licensing, Registration, Immigration, Building and Fit-out permits are offered as a one-stop-shop facility
  • Opportunities for business interaction and networking, opportunities for channel and market development
  • Conveniences such as restaurants, banks, supermarkets, travel agencies, beauty and fitness centers, courier services , 24-hour security, prayer areas, WIFI access, conference and meeting room facilities, facilities management services, events venues and promotional areas for advertisement (kiosks, roll ups, bus shelters, outdoor branding banners).

About the free zone set up

  • 100% tax free
  • 100% foreign ownership
  • no corporate tax
  • no income tax
  • no custom duty
  • no restrictions on capital, trade barriers or quotas
  • competitive pricing

Commercial benefits are the followings:

  • Low operating costs
  • State of the art facilities
  • Flexible real estate design to suit the industry
  • Integrated healthcare community providing specialized first-class medical care
  • Access to network of regional healthcare professionals
  • Attractive investment opportunity and financial return
  • Increased brand exposure

Business Convenience:

  • No bureaucracy
  • One-stop stop for government services
  • Business support services
  • Hassle free company registration
  • Hassle free company laws and legal framework
  • Quick access to knowledge workers due to fast track immigration process

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Import and Export

No. Dubai Healthcare City does not permit Import and Export of goods.

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Land

Dubai Healthcare City Investments Department is responsible for all land sales and land leases for hospitals, hotel, residential and commercial plots.

Currently, an additional 100 million sq.ft is available for potential land sales or land lease investors in or next to the current developed zones. In all of our zones, key infrastructural provisions of road, power, water, telecommunications and sewerage requirements are available.

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License

Dubai Technology & Media Free Zone Authority (DTMFZA) approves the establishment and registration of companies in Dubai Healthcare City and regulates all related procedures and matters. Dubai Technology and Media Free Zone Authority offers the following commercial license options in Dubai Healthcare City:

New incorporation of a Free Zone Limited Liability Company (FZ-LLC):

Branch of an existing foreign/UAE company

No. Dubai Technology and Media Free Zone Authority offers the following commercial license options in Dubai Healthcare City:

  • New incorporation of a Free Zone Limited Liability Company (FZ-LLC):
  • Branch of an existing foreign/UAE company

It takes 48 hours to incorporate a FZ-LLC and issue the Commercial license, subject to submission of all relevant documentation and fees.

The license is valid only for operating a business inside the Free Zone territory. You may however, sell products to other Emirates through distributors.

Commercial licenses issued by Dubai Technology and Media Free Zone Authority are subject to leasing a facility within the Dubai Technology and Media Free Zone.

Licenses and permits are valid for a period of one year and are renewable on an annual basis.

Dubai Healthcare City is located and operates within the jurisdiction of Dubai Technology & Media Free Zone (the “Free Zone”). The Free Zone was established in 2001 by a decree and has a distinct legal status in the UAE.

The Free Zone is regulated by an independent government body, Dubai Technology & Media Free Zone Authority (DTMFZA). DTMFZA develops and implements transparent regulations, in accordance with international standards, which ensure that the companies operating in the Free Zone are able to compete effectively, globally.

The laws and regulations that apply to companies operating in the Free Zone are described clearly on the DTMFZA website.

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Location

Dubai Healthcare City is located in the heart of Dubai and only 4 km from Dubai International Airport. The beautiful Dubai Creek Park is just a short walk and the famous Wafi Mall and the City Center Mall in Deira are only a few minutes’ drive away. There is also a wide choice of hotels in the area including Raffles, the Grand Hyatt, Park Hyatt and Moevenpick, each with a fine selection of restaurants and cafes.

Find instructions to our location and a map on this page.

In order to organize a delegation visit, please drop us an email using the general enquiry form on the contact us page. Alternatively, you can call our contact centre on +971 800-health-432584.

Our office timings are from 8:30 a.m. to 4:30 p.m., Sunday to Thursday.

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