DHCA MESSAGE | 2
Building on more than two decades of participation in the World Health Expo (WHX) Dubai, formerly known as Arab Health the Middle East’s largest and most important healthcare event and congress, Dubai Healthcare City (DHCC) proudly took part in the 2025 edition, reaffirming our commitment in advancing Dubai’s healthcare sector.
At WHX Dubai 2025, we announced several strategic partnerships and initiatives aimed at elevating healthcare standards and strengthening our position as the enabling healthcare and wellness destination, supporting a dynamic ecosystem where our business partners can succeed. These include agreements with Al Jalila Foundation to boost medical education and research, and the inauguration of AirMed International’s regional office in DHCC. In the space of artificial intelligence (AI), we revealed a new AI-driven solution to enhance medical claims management in collaboration with AI & Quantum Intelligence Institute (AIQII). We also inaugurated Acorn Research’s AI Healthcare Innovation Lab, further enriching our ecosystem with cutting-edge technological advancements.
We also recognise that health is a cornerstone of a prosperous society. Through ongoing partnerships with humanitarian organisations, we empower individuals, strengthen communities and support the nation's wellbeing. Our recent participation in the charitable event The Hope Run, in partnership with Al Jalila Foundation, reflects our continued focus on healthcare objectives and promoting a spirit of compassion and solidarity.
As we look to the future, we remain steadfast in driving innovation and cultivating partnerships. Together with our valued partners, we will continue to shape the future of healthcare in Dubai and beyond.
Al Jalila Foundation, the philanthropic arm of Dubai Health, in partnership with the Dubai Healthcare City Authority (DHCA) and with the support of the Dubai Sports Council, organised The Hope Run, a charitable event in aid of The Child Fund, a charity fund dedicated to providing specialised medical care for children in need.
Held at the Dubai Healthcare City Phase 2 Promenade (Al Jaddaf), the event took place in the presence of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, President of the UAE Olympic Committee and Vice Chairman of Dubai Health Board of Directors. The Hope Run attracted over 1,500 participants, including 300 children, who ran distances ranging from 1 to 3 kilometres.
His Highness Sheikh Mansoor praised the efforts of all participants and supporters, emphasising that The Hope Run exemplifies the spirit of the UAE’s Year of Community 2025. He highlighted the power of sports in strengthening social bonds and fostering collective action, noting that the event was a remarkable demonstration of the UAE’s commitment to nurturing future generations by ensuring they receive the healthcare they deserve.
Issam Galadari, CEO of Dubai Healthcare City Authority, said: "We believe health is both a culture and a lifestyle, and also a key pillar in building a prosperous society. Our support for The Hope Run aligns with Dubai Healthcare City's commitment to promoting wellbeing in the UAE and building a healthier and safer future for generations to come. This commitment is demonstrated through our strategic partnerships with humanitarian organizations and our ongoing investment in community initiatives that advance healthcare objectives while embodying our core values of compassion and human solidarity."
The event forms part of the broader strategic partnership between DHCA and Al Jalila Foundation, reflecting a shared vision to enhancing healthcare standards and ensuring accessible, high-quality care for communities across the region.
In its 23rd participation at the World Health Expo (WHX) Dubai, Dubai Healthcare City Authority (DHCA) announced key strategic partnerships and hosted several panel discussions and roundtables throughout the four-day exhibition.
DHCA welcomed esteemed visits of His Highness Sheikh Ahmad bin Mohammed bin Rashid Al Maktoum and His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum at the DHCC stand to view the latest announcements and achievements, underscoring the leadership’s unwavering support for healthcare innovation and collaboration, and reinforcing DHCA’s role in advancing the sector.
World Health Expo (WHX) Dubai 2025 marked the announcement of a strategic partnership between Dubai Healthcare City Authority (DHCA) and Al Jalila Foundation to advance collaborative research, promote knowledge exchange and drive forward new initiatives to enhance regional healthcare services.
As part of the partnership, DHCA will promote Al Jalila Foundation as its ‘Charity of Choice,’ supporting fundraising efforts and key initiatives, including the Hamdan Bin Rashid Cancer Hospital. The partnership will also focus on charitable and humanitarian efforts in the healthcare sector, encouraging volunteerism and supporting the development of aspiring healthcare professionals through enhanced medical education opportunities. In addition, Al Jalila Foundation will deliver its ‘Wellness on Wheels’ mobile clinic services across our community and introduce new volunteer engagement initiatives, further strengthening community outreach.
Issam Galadari, Chief Executive Officer of Dubai Healthcare City Authority, said, “This partnership underscores our commitment to supporting Al Jalila’s vital role in advancing medical education, research and innovation in Dubai. By collaborating on impactful initiatives and programmes, we are contributing to the foundation’s mission of enhancing healthcare initiative and services.”
“At Al Jalila Foundation, we believe that collaboration is key to advancing healthcare and shaping a healthier future. Through this partnership with Dubai Healthcare City Authority, we are strengthening our commitment to medical education and research in the healthcare sector. Together, we will drive impactful initiatives that develop our healthcare professionals, which contribute towards building a future-ready healthcare ecosystem that meets the evolving needs of our community,” said Dr. Amer Al Zarooni, Chief Executive Officer of Al Jalila Foundation.
This agreement supports Dubai’s broader vision of advancing healthcare industry and addressing the evolving needs of the city and beyond.
Dubai Healthcare Authority (DHCA) recently introduced an AI-driven medical claims analysis solution in partnership with the AI & Quantum Intelligence Institute (AIQII), the regional representative of Generative Technologies Inc.
This world-first partnership marks the first systematic collaboration between a healthcare free zone authority and an AI specialist to optimise revenue cycle management at scale, set to benefit over 300 healthcare providers operating within Dubai Healthcare City (DHCC).
The AI-powered solution is designed to enhance operational efficiency by increasing first-pass acceptance rates, streamlining rejected claims resolution and significantly reducing administrative burdens. As part of the launch, AIQII is introducing a Beta testing programme, offering complimentary claims analysis to participating providers, who will also receive 50% of any recovered amounts at no additional cost.
"Our mission is to equip healthcare providers with the tools to navigate the complexities of medical claims. This partnership underscores DHCC’s commitment to innovation, positioning it as a global leader in adopting transformative technologies that enhance healthcare operations," said Akin Kazakci, PhD, Chief Scientist at AI & Quantum Intelligence Institute. This partnership reflects DHCA’s continued investment in cutting-edge technologies that improve provider efficiency, patient outcomes and the overall sustainability of the healthcare sector.
6 | dhcc IN-FOCUS
Acorn Research, a Dubai-based pioneer in healthcare advisory and technology, has officially launched its AI Healthcare Innovation Lab in Dubai Healthcare City (DHCC) during World Health Expo (WHX) Dubai 2025. The cutting-edge facility is set to revolutionise healthcare delivery across the UAE, the MENA region and beyond.
The lab aims to accelerate the adoption of value-based healthcare (VBHC) and improve patient outcomes through AI-driven solutions, as well as serve as a platform to encourage collaborations among healthcare professionals, policymakers and AI experts to enhance patient outcomes.
The initiative aligns with the UAE’s vision of advancing healthcare excellence while supporting the strategic objectives of the Dubai Economic Agenda, D33, through digital transformation and innovation.
“We are committed to driving a major shift in healthcare — from reactive to proactive care. The AI Healthcare Innovation Lab is a testament to this mission, enabling sustainable, data-driven solutions that place patients at the heart of healthcare transformation. This facility empowers providers, enhances systems for payors and supports authorities in shaping resilient healthcare ecosystems,” said Ameera Youssef, Chief Executive Officer of Acorn Research.
AirMed International, a global leader in air medical transportation and patient care services, announced the opening of its regional office in Dubai Healthcare City (DHCC).
AirMed International provides fixed-wing air ambulance services, offering comprehensive bedside-to-bedside transportation with expert medical care throughout the journey. With a fleet of medically configured jets and turboprops, the company serves individuals, families, insurance providers and healthcare organisations across more than 150 countries. Renowned for its expert team of nurses, paramedics, physicians and respiratory therapists, AirMed International is globally recognised for its outstanding safety standards and unwavering commitment to patient care.
“Establishing a regional hub in DHCC represents a pivotal step in our global growth strategy. With Dubai’s strategic location and its vision of becoming a global hub for medical tourism, we are poised to meet the growing demand for high-quality healthcare solutions. Our expansion underscores our commitment to enhancing patient care and accessibility in the region,” said Denise Treadwell, President, AirMed International.
8 | dhcc Highlights
Dubai Healthcare City (DHCC) achieved a significant milestone by being awarded the ESG Label, the UAE’s highest recognition for excellence in sustainability and ESG reporting.
The prestigious accolade was presented by Dubai Chambers during World Health Expo (WHX) Dubai 2025 at DHCC stand, in the presence of H.E. Mohammad Ali Rashed Lootah, President and Chief Executive Officer of Dubai Chambers, and Issam Galadari, Chief Executive Officer of Dubai Healthcare City Authority (DHCA). This recognition underscores DHCA’s ongoing leadership in sustainable healthcare practices and reinforces its contribution to positioning Dubai as a global leader in sustainability.
On 18 March 2025, Dubai Healthcare City (DHCC) hosted an elegant Suhoor for its community members at Amassi Ramadan Majlis, One&Only One Za’abeel. The evening encouraged networking and cultural exchange amongst esteemed guests and the DHCC community. The event also welcomed delegations from the Turkish Consulate General in Dubai, Consulate General of the Republic of Korea, Royal Thai Consulate-General, and the U.S Embassy and Consulate in the United Arab Emirates.
In alignment with the UAE's Year of Community, the Dubai Healthcare City Authority (DHCA) hosted a special iftar to honor the dedicated nurses within the Dubai Healthcare City (DHCC) community. The event recognized their unwavering commitment and celebrated their vital role in the healthcare sector. Held at the DHCC Phase 2 Promenade, the evening brought nurses together for meaningful conversations, networking, and a variety of culinary delights, all embodying the spirit of generosity and unity that defines the Year of Community
To mark Zayed Humanitarian Day, employees of Dubai Healthcare City Authority (DHCA) came together to host a heartfelt iftar in honour of the dedicated service workers across Dubai Healthcare City (DHCC).
The gathering paid tribute to the relentless efforts and invaluable contributions of the service workers, recognising their vital role in supporting and enhancing the DHCC community.
Held in alignment with the UAE’s Year of Community, the event highlighted the values of unity, compassion and gratitude, celebrating the giving that lies at the heart of Ramadan.
11 | dhcc STORIES
During Autism Awareness Month, Dubai Healthcare City (DHCC) hosted Colours of Connection, a collaborative event that brought the community together in a celebration of inclusion. The heartwarming event featured Emirati Artist Ahmed Al Mahri, a calligrapher and visual artist specialising in free Arabic calligraphy and street art painting. Children from DHCC’s esteemed business partners including The Doris- Duan-Young Autism Center, The New England Center for Children Clinic, Advanced Behavioural Learning Environment UK and The Speech Clinic joined the artist in a vibrant painting session, creating a unique large-scale community canvas.
The celebration aimed to integrate individuals with autism into the wider community, creating a sense of belonging and promoting collaboration and inclusivity. DHCC extends its heartfelt gratitude to The New England Center for Children Clinic for coordinating and facilitating the event.
Dubai Healthcare City Authority (DHCA) welcomed a delegation from the U.S. Consulate General in Dubai, led by Consul General Mr. Robert Raines. The visit aimed to explore opportunities for collaboration with the U.S. Mission to support American businesses operating within Dubai Healthcare City (DHCC).
As the enabling healthcare and wellness destination, DHCC is home to a number of leading U.S. based healthcare providers, underscoring its commitment to excellence and international collaboration.
12 | dhcc STORIES
Dubai Healthcare City (DHCC) welcomed a Turkish delegation led by H.E. Onur Saylan, Consul General of the Republic of Türkiye in Dubai and Northern Emirates, to explore collaborative opportunities in the healthcare sector between the two parties. This visit emphasised on the mutual commitment to advancing healthcare innovation.
Earlier this year, Dubai Healthcare City Authority (DHCA) welcomed students from the UCL Global Business School for Health MBA programme for an immersive study tour visit at Dubai Healthcare City (DHCC), reinforcing DHCA’s commitment to global collaboration and knowledge sharing.
The visit offered students a comprehensive insight into DHCC’s role as a leading healthcare free zone that integrates world-class medical services, education and research, positioning Dubai as a global hub for healthcare innovation.
Dr. Sameh Hany is a dedicated aesthetic and regenerative medicine physician, a role that reflects his passion for helping patients achieve optimal wellbeing through innovative, evidence-based care. As the Founder and Medical Director of New Me Clinic, he leads clinical operations and strategic planning. Since opening in 2022, the clinic has grown, with two branches now operating within Dubai Healthcare City (DHCC).
Prior to opening the clinic, Dr. Hany was a member of C37, the UAE’s first private medical workspace that is fully managed and operated by DHCC. His time at C37 served as a stepping stone in his professional journey, offering a dynamic platform to practice his speciality, develop strategies and strengthen his network. The supportive team and dynamic environment team at C37 played an instrumental role in empowering the successful launch of his clinic.
“As a member of C37, I was offered a unique opportunity to refine my skills in a supportive atmosphere, enabling me to expand my vision to setup my own clinic and empowered me with the necessary knowledge and tools needed to create a space focused on quality care and professional development.”
Being part of the DHCC community is truly enriching, both personally and professionally. It provides a highly collaborative environment with world-class standards, promoting growth, innovation and valuable partnerships. This vibrant community enables us to serve patients in a setting that prioritises quality, safety and continuous development,” said Dr. Hany.
In addition to his leadership at New Me Clinic, Dr. Hany is an active member of several regional and international professional associations, including the International Society of Stem Cell Application (ISSCA), IMCAS Academy and AMWC. He also contributes regularly as a speaker and panellist at international conferences and forums, sharing insights on emerging trends in aesthetics and regenerative medicine.
Dr. Hany holds a medical degree (MBBCh) and have pursued advanced qualifications in aesthetic and regenerative medicine. His academic and professional credentials include Membership of the Royal College of Surgeons, an International Diploma in Aesthetic Medicine, an American Diploma in Regenerative Medicine and ISSCA membership for advanced stem cell treatments.
15 | DHCC THROUGH THE LENS
In celebration of the Holy Month of Ramadan, The Jeep Community, Nine Seven One partnered with Dubai Healthcare City (DHCC) to set up “Rukn Al Jeep” Ramadan Tent at DHCC Phase 2 Promenade. The ambience provided the community members a picturesque view of the Dubai skylines, offering a relaxed setting for meaningful conversations and community connections,
Bringing together people from all walks of life, the tent embodied the spirit of Ramadan, celebrating unity, kindness and generosity in an environment designed to uplift and inspire.
16 | DHCC LIFESTYLE
NAIMAS Café and Bistro has become a culinary gem within Dubai Healthcare City (DHCC), celebrating nearly a year of serving guests with a distinctive fusion of authentic Pan-Asian cuisine and comforting Filipino flavours.
Carefully curated to reflect the soul of a modern café and bistro, the interiors of NAIMAS Café and Bistro mirrors DHCC’s Masaar signature aesthetic, blending rich wood finishes, earthy textures and a cohesive colour palette that embodies design harmony and a unified community vision. The ambience is further amplified with vibrant music and culturally inspired hand-painted wall art by renowned Filipino Artists in UAE.
Visitors can enjoy a variety of signature dishes, including Laksa, Teriyaki Tamago Burger, Duck Gyoza, Short Ribs Nahm Jim, Karaage Fried Chicken, Mango Salad and Burnt Brazo de Mercedes.
NAIMAS Café and Bistro has been created as a cultural hub to bring together people of all backgrounds. It invites diverse nationalities across the UAE to gather, share stories, enjoy meaningful conversations and experience the rich hospitality rooted in Filipino warmth.
Chef David “Dabo” Pamplona, Chef and Managing Director at NAIMAS Café and Bistro, said: "Immersed in a culture that embraces diversity and connection, we are inspired to always craft dining experiences that unite people. Being part of the vibrant DHCC community has strengthened our passion for serving wholesome Pan-Asian cuisine with heartfelt hospitality. At NAIMAS, we celebrate flavours and create moments that resonate with both local and international guests, leaving lasting memories for all who visit."
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